Welcome to Lenny The Lion. We are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit or make a purchase from our website.

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1. Information We Collect

When you visit our website or place an order, we may collect the following information:

• Your name

• Billing and shipping address

• Email address

• Phone number

• Payment details (processed securely through third-party payment providers)

• IP address and device/browser information

• Purchase history

• Information provided when contacting customer support

We may also collect non-personal data through cookies and analytics tools to improve website performance and user experience.

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2. How We Use Your Information

We use your information to:

• Process and deliver orders

• Communicate with you regarding purchases or enquiries

• Provide customer support

• Improve our website, products, and services

• Send updates, promotions, or marketing emails (you can unsubscribe at any time)

• Detect and prevent fraud or security issues

• Comply with legal obligations

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3. Payment Information

Payments made through our website are processed securely by trusted third-party payment providers. We do not store full credit card or payment information on our servers.

 

4. Sharing Your Information

We may share your information with trusted third parties only where necessary, including:

• Shipping and delivery providers

• Payment processors

• Website hosting and technology providers

• Marketing and analytics services

• Government or legal authorities where required by law

We do not sell or rent your personal information to third parties.

 

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Remember your preferences

• Improve website functionality

• Analyse website traffic and performance

• Provide relevant advertising

You can disable cookies through your browser settings; however, some website features may not function properly.

 

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. While we strive to use commercially acceptable means to protect your information, no method of online transmission or storage is completely secure.

 

7. Your Rights

Under Australian privacy laws, you may have the right to:

• Access the personal information we hold about you

• Request corrections to inaccurate information

• Request deletion of your personal data where applicable

• Withdraw consent for marketing communications

To make a request, please contact us using the details below.

 

​9.Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality. Updated versions will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us through your website contact page or by email.